Return Policy: Shoes – Unused shoes in their original packaging can be returned within 30 days of purchase for an exchange, store credit or a full refund. Used footwear returned within 30 days are eligible for an exchange or store credit. *Carbon-plated racing shoes (including Nike Vaporfly, Nike Alphafly, Hoka Cielo X1, Saucony Endorphin Pro and Elite, and adidas Adios Pro) are not eligible for any returns or exchanges. Other restrictions may apply. Apparel and Accessories – Any new and unused apparel or accessories in its original package with tags on can be returned within 30 days of the original purchase date for an exchange or refund. Sorry, no returns on nutrition products or sale merchandise. We reserve the right to deny a request for a return or exchange at any time deemed necessary. West Stride does not supply return labels for online orders.