How does it work? The West Stride Rewards program allows you to earn $30 for every $300 you spend at West Stride.* Reward dollars are available for you to spend at the store the next time you visit. This visit must be at least 24 hours after you have earned the West Stride Reward dollars!
*Reward dollars are earned on all regularly-priced items in the store, excluding gift card purchases. They are not earned, or redeemable, on discounted items.
How do I sign up?
Starting a rewards account is simple - at your next purchase, we'll offer you the option to join the program. All we will need to enroll you is a phone number (as your unique tracking number, we never call it!), an email address, and a physical mailing address, if possible.
How do you keep track of my rewards dollars?
It's all in our new system! Each customer will have an account number, and all of your purchases will be processed under that number. Your receipt will tell you how many Rewards Dollars you've earned!
How do I redeem my rewards dollars?
After your collective eligible purchases top the $300 mark, your receipt will let you know you have earned $30 in West Stride Reward Dollars. At your next visit, you may use all or some of that $30. No need to have your receipt with you when you want to redeem your rewards dollars as it's all in the computer.
Do my rewards dollars expire?
You have 3 months from the date you earn your rewards dollars to redeem them. Reward dollars cannot be redeemed on the same visit, but can be used the next day!
Can my family be on my account?
Yes! Immediate family members can all make purchases under one main account. However, for purposes of pulling up purchase history and rewards redemptions, you may consider setting up individual accounts.
What if I'm buying a gift?
Any full-price purchase you make under your account (excluding gift cards), no matter who it is for, counts toward your rewards.
What about discounted or coupon purchases?
Sale or discounted purchases and purchases made with a coupon do not count toward rewards dollars.
Do clearance items count toward my rewards dollars?
Unfortunately not. Since our clearance rack is typically 30-60% off, those deals are already too good to be true! Only full-price purchases will count towards your rewards dollars.